Varcsoft · India
Data Deletion Instructions
Effective 27 September 2026
How to request removal of your Reflect information.
1. Submit a deletion request
Email support@varcbytes.com from the email associated with your Reflect account. Use the subject “Reflect data deletion request”. Include your account email, connected Instagram username if relevant, and whether you want full account deletion or removal of specific data. Never include passwords, access tokens, or unrelated conversation content.
2. Verification and scope
Support may request enough information to verify ownership and clarify scope before processing a request. If you interacted with a business using Reflect and do not have a Reflect account, include the business username and approximate interaction date so your request can be located.
3. Disconnecting is not deleting
The Disconnect button clears the stored Instagram token and routing identifiers, pauses saved automations, and cancels pending execution work. The installed app, Reflect account, saved flows, and historical records remain. Disconnecting does not delete messages already delivered on Instagram or revoke every permission in your Instagram settings.
4. Deleting an automation
Deleting an automation removes that saved flow and its linked execution/content records in Reflect. This does not remove the original webhook payload or messages already sent through Instagram. A broader deletion request should expressly include account data and historical interactions.
5. Completion, backups, and exceptions
The deletion workflow is handled through support; this page does not itself delete data. Ask support for the scope, expected completion time, status, and treatment of backups for your request. Some records may need to be retained to meet applicable legal obligations or resolve disputes; request an explanation of any such exception. Records controlled by Instagram or another provider must be addressed through that provider’s processes.